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The real cost of a back-and-forth email

We timed 2,000 scheduling threads. The median took 4 emails and 19 hours.

Tom Becker

5 min read

We timed 2,000 scheduling threads. The median took 4 emails and 19 hours. Most teams lose hours every week to the small work of finding a time. This post walks through what we have learned building Cadence, and what you can try today even if you don’t use it.

Start with the constraint, not the slot

Before you look at anyone’s calendar, write down what must be true: who has to be there, how long it needs, and the hours each person is willing to meet. The right time usually falls out of those rules.

Give people a short list, not a blank grid

Three good options beat an open calendar link. People choose faster, and you avoid the meeting that lands at 7am for someone in another city.

Cadence does this for you in seconds, but the habit works with any tool. Try it on your next five meetings and count the emails you save.

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